Healthcare Hotspotting Meets High-Utilizing Patients

Healthcare hotspotting is an innovative model of care through which health professionals across disciplines work as a team to identify healthcare super-utilizers – people who are admitted to the hospital multiple times a year, frequently for avoidable complications of chronic conditions, and who often have social barriers to adhering to their care plan. Hotspotters proactively bring additional attention, follow-up, resources, and care to these patients in their homes and communities to help keep them out of the hospital.