Inspiration Leadership Community
Terms of Service

1. About Primary Care Progress and these Terms of Service

Primary Care Progress (hereinafter referred to as "us" or "we") is a community of clinicians, trainees and patients committed to transforming America’s broken primary health care system. Primary Care Progress engages local communities to promote primary care, inspire innovation in care delivery and develop the next generation of primary care leaders. The Primary Care Progress Community website aims to help its users find access to peers, thought-provoking commentary, a supportive community and related services through the domain name (the "Site"). These Terms of Service ("TOS") set forth the legally binding terms that govern your use of the Site. You may choose to simply browse Primary Care Progress Content on our Site as a "Visitor" or you may choose to register with Primary Care Progress and become a "Member" so that you can join some of our communities, join our professional networking programs or post materials on our Site.

The Site includes a wide variety of resources including articles, blogs, body of knowledge, message boards, groups, videos, photo galleries and other materials that we put on the Site (the "Primary Care Progress Content") as well as ideas, suggestions, opinions, comments and observations made by Visitors and Members, and any text, data, photographs, video, music, sound, chat, messages, files or other material provided to us or posted on the Site by Visitors and Members (all of which are referred to as "User Content"). When we use the term "Content", we mean both Primary Care Progress Content and User Content collectively.

Whether you are a Visitor or a Member, by using this Site you are agreeing to be bound by these TOS. If you become a Member, there are some additional rules that apply to you -see paragraph four below. If you do not agree to the terms of service, please do not use the site. By using the site you are indicating that you are at least 18 years old. If you are not at least 18 years old, please do not enter the Site.

2. About What's on Our Site

Please remember the following with respect to what is on our Site:

Products. Third parties may not advertise or promote certain products or services on the Site unless given permission in an advance arrangement with Primary Care Progress. Descriptions, images or listings of, or links or references to, products or services on the Site do not imply Primary Care Progress’ endorsement of such products or services. Primary Care Progress is not responsible in any manner for such third party products and services.

Sweepstakes, Contests and Games. Any sweepstakes, contests and games that are accessible through the Site are governed by specific rules, which are linked from the particular activity. By entering such sweepstakes or contests or participating in such games you are subject to those rules-please remember to read them carefully.

Linked Sites. The Site may provide links to other Internet websites or resources ("Linked Sites"). Primary Care Progress neither controls nor endorses such Linked Sites, nor have we reviewed or approved any content that appears on such Linked Sites. Primary Care Progress is not responsible in any manner for any content, advertising, products or other materials on or available from any Linked Sites, and Primary Care Progress shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods and services available on or through any Linked Site.

Monitoring. We have no obligation to monitor, filter or prescreen User Content, websites created or linked to by our Members, message boards or any other materials that you or third parties transmit to or post on the Site. However, you acknowledge and agree that we have the right (but not the obligation) to monitor the Site, including User Content.

Disclaimer regarding Professional Advice. Your use of the Site is at your own risk. Primary Care Progress Content contains information, data, advice, text and other materials compiled from a variety of third party sources. Primary Care Progress in no way endorses any of these materials, which are provided for your convenience, and are solely intended to broaden user understanding and knowledge of remote support topics.

3. Registration Obligations

If and when you register to become a Member, you agree to: (a) provide true, accurate, complete and current information (such information being the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. You acknowledge and agree that, if any information provided by you is untrue, inaccurate, not current or incomplete, we reserve the right to terminate your use of the Site and/or remove any User Content you have provided from the Site.

As part of the registration process, you will be asked to select a username and password. We may refuse to grant you a username, password and/or domain name that impersonates someone else, is or may be illegal, is or may be protected by trademark or other proprietary rights law, is already in current use, is vulgar or otherwise offensive, may cause confusion or for any other reason as determined by us in our sole discretion. You are responsible for ensuring the confidentiality of your username and password, and you agree not to transfer or resell your use of or access to the Site to any third party. If you have reason to believe that your account is no longer secure, you must promptly change your password by immediately emailing us at You are solely responsible for any and all activities, whether by you or anyone else (including without limitation purchases) conducted through your account.

4. Members Rights and Obligations

Registered Members are invited to post User Content, including blog entries, photographs, videos and other materials, view the Content posted by other Members and to fully enjoy our other Services for all purposes permitted in these Terms. The following specific provisions govern the rights and obligations related to your provision of Content through our Website.

Privacy and Your Content. Please choose carefully the photographs and videos you choose to upload and the comments or captions you associate with those photographs and videos, and that you provide to other Site Visitors and Members. When you make your Content freely accessible through our website, you should use discretion in including any information that personally identifies you or other individuals, such as telephone number, street address, last name, email address and any geographically recognizable photographs.

Your Grant of Rights to Primary Care Progress. By posting Content, you grant us a royalty-free, non-exclusive, worldwide license, under your intellectual property rights, to use, copy, reformat, index, modify, display and distribute your Content for purposes of providing and promoting our Services (as such services may change over time), including use (i) on the PCP Website, (ii) at training events in PCP office locations, including its headquarters and chapter offices, (iii) at programs, conventions and similar events and (iv) for other educational, fundraising, marketing and media relations purposes. No compensation will be paid with respect to our use of your Content under this grant. 

Primary Care Progress will not further distribute or use your Content or your name for any purposes other than those specified in this section without your consent.

Rights You Must Have in Your Content. You are solely responsible for the User Content you post on or through the Site and the consequences of posting such User Content. When you post Content to our Site, you represent and warrant (i) that you hold all rights needed to grant requisite rights under this Section (see Your Grant of Rights to Primary Care Progress); (ii) that you own the copyright in all Content subject to copyright protection (or have been given needed permissions by the copyright owner, or use the Content under "fair use" principles); and (iii) that either (a) no consent by the persons depicted in your photographs and videos is required, or (b) each person depicted in photographs or videos, or identified in text in your Content (if any), has provided you with consent (“Photo Subject Consent”) to use the Content as set forth in these Terms. 

We ask for you to obtain Photo Subject Consent because, among other business reasons, as the photographer/videographer, you are better able to (i) identify who the subjects of your Content are, (ii) identify whether Photo Subject Consent is necessary, (iii) identify who needs to provide the Photo Subject Consent and (iv) obtain the requisite Photo Subject Consent. 

Primary Care Progress Assistance with Third Party Claims. To the extent that Primary Care Progress is made aware of a Third Party Claim, either by you or through a Photo Subject Take Down Request (see Section 6), to assist you in resolving the Third Party Claim, we will take down the Content in question. However, we cannot assure that such take downs will resolve every dispute. If Third Party Claims are brought against Primary Care Progress related to Content uploaded or posted on the Primary Care Progress Site by you, you agree to indemnify Primary Care Progress pursuant to Section 15.

Termination of Rights; Survival. Primary Care Progress does not claim ownership of the Content you upload through the Site. The licenses granted to us in this Section will terminate prospectively at the time you completely remove the Content at issue from our Site. This termination will not affect licenses to the Content granted by you before the time you completely remove the Content, and we will continue to enjoy rights under this Section 4 (see Your Grant of Rights to Primary Care Progress). For example, Primary Care Progress may have used your Content in promotional materials. If you remove that Content from our Site, we may continue to use the existing promotional materials containing that Content, though we may not make future use of that Content. 

5. Member Rules of Conduct and User Content

Primary Care Progress provides tools for Members to create content such as blogs, profiles, photo albums, video galleries and other materials. Primary Care Progress also hosts community message boards and other forums on the Site. Members are expected to abide by the Rules of Conduct that are set forth at If you are a Member and you fail to comply with the Rules of Conduct or these Terms of Service your access to the Site may be terminated.

We may remove any User Content and/or disclose such User Content and the circumstances surrounding its transmission to any third party in order to: (a) operate the Site properly; (b) to protect ourselves, our sponsors, and our Members and Visitors; and (c) comply with legal obligations or governmental requests. You agree that any User Content posted to the Site is the sole responsibility of the individual who originally posted the User Content, and that your sole recourse for any damage you may suffer as a result of such User Content shall be to such individual.

6. Photo Subject Take Down Requests

Primary Care Progress does not endorse any Content submitted to the Site by any user, or any opinion, recommendation or advice expressed therein, and Primary Care Progress expressly disclaims any and all liability in connection with Member Content. Due to the nature of photographs and videos, images of third parties may be captured in public settings where it is not feasible for the photographer to obtain the consent of all subjects depicted. Third parties who believe they are harmed by Content uploaded or posted on the Primary Care Progress Site (“Photo Subject Requesters”) may contact us and request that the particular Content be taken down (“Take Down Request”). Take Down Requests must include enough information about the particular Content in question for Primary Care Progress to identify the Content, including (i) the URL(s) at which the Content is posted, (ii) the user name of the Member who posted the Content and (iii) the name/title of the Content, if any. Primary Care Progress will respond to reasonable Take Down Requests in its sole discretion. 


7. Changes to these Terms of Service

Primary Care Progress reserves the right at any time to: (a) change the terms and conditions of these TOS; (b) change the Site, including eliminating or discontinuing any particular type of Content on or feature of the Site; or (c) change any fees or charges associated with use of the Site or for any products or services offered for sale or otherwise available on the Site. Any changes we make will be effective immediately upon notice, which we may provide by posting the changes on the Site or via electronic mail. Your use of the Site after such notice will be deemed an acceptance of such changes. Be sure to review this TOS periodically to ensure familiarity with the most current version.

8. Jurisdictional Issues

Primary Care Progress makes no representation that materials on the Site are appropriate or available for use in locations other than the United States. Those who choose to access the Site from other locations do so on their own initiative and at their own risk, and are responsible for compliance with local laws, if and to the extent applicable.

9. Termination

Primary Care Progress, in its sole discretion, may terminate your password, account (or any part thereof) or use of the Site, and remove and discard any Content within the Site, at any time and for any reason.

10. Proprietary Rights

Primary Care Progress Content includes proprietary and confidential information that is protected by applicable intellectual property and other laws, and that is the property of Primary Care Progress or Primary Care Progress’ licensors. Content contained in advertisements is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.

By sending us User Content in any form and/or by posting User Content to any area of the Site, you grant us and our designees a worldwide, non-exclusive, sublicensable (through multiple tiers), assignable, royalty-free, perpetual, irrevocable right to use, reproduce, distribute (through multiple tiers), create derivative works of, publicly perform, publicly display, digitally perform, make, have made, sell, offer for sale and import such User Content and other materials in any media now known or hereafter developed, for any purpose whatsoever, commercial or otherwise, without compensation to you. However, after posting User Content, you continue to retain your ownership rights in such User Content, and you continue to have the right to use your User Content in any way you choose. However, in no event shall Primary Care Progress have any obligation to pay a fee to a Member or Visitor in connection with any transfer of Primary Care Progress’ business, including without limitation any merger or sale or transfer of all or substantially all of the assets of Primary Care Progress.

11. Copyright Policy

The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under the U.S. copyright law. If you believe in good faith that materials hosted by Primary Care Progress infringe your copyright, you, or your agent, may send Primary Care Progress notice requesting that the material be removed or access to it be blocked with the following information: (a) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (b) identification of the claimed infringing material and information reasonably sufficient to permit us to locate the material on the Site. Providing the URL(s) of the claimed infringing material satisfies this requirement); (c) information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address; (d) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (e) a statement by you, made under penalty of perjury, that the above information in your notification is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf; and (f) your physical or electronic signature. Primary Care Progress’ Copyright Agent for notification of claimed infringement can be reached as follows: Copyright Agent, Primary Care Progress, 1035 Cambridge Street, Suite 28A, Cambridge, MA 02141. Our Copyright Agent for notification of claimed infringement can also be reached electronically by sending an email to Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon Primary Care Progress actual knowledge of facts or circumstances from which infringing material or acts are evident. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send Primary Care Progress a counter-notice. All notices and counter notices must meet the then current statutory requirements imposed by the DMCA; see for details. We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that there can be penalties for false claims under the DMCA.

12. Privacy Policy

Your use of the Site is subject to our privacy policy. To view our privacy policy, please visit
13. Disclaimer of Warranties

THE SITE, THE CONTENT, ALL TOOLS, PRODUCTS OR SERVICES DISPLAYED ON, OR ACCESSED OR OBTAINED ON OR THROUGH THE SITE ARE PROVIDED "AS IS", "AS AVAILABLE" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Without limiting the foregoing, Primary Care Progress and its affiliates, suppliers and agents do not warrant that your use of the site and access to and use of Content and all tools will be uninterrupted, error-free or secure, that any information obtained therein is accurate, reliable or complete, that defects will be corrected, or that any software, the Site or the server(s) on which the Site is hosted are free of viruses or other harmful components. Your use of the Site and any information or materials provided on or through the Site is entirely at your own risk.

14. Limitation of Liability

Primary Care Progress does not endorse any Content submitted to the Site by any user, or any opinion, recommendation or advice expressed therein, and Primary Care Progress expressly disclaims any and all liability in connection with Member Content. Neither Primary Care Progress nor its suppliers, agents or sponsors are responsible or liable to you or anyone else for any loss or injury or any indirect, incidental, consequential, special, exemplary, punitive or other damages under any contract, negligence, strict liability or other theory arising out of or relating in any way to (i) the use of or inability to use the Site; (ii) any Content contained on the site or member website; (iii) statements or conduct on the Site; (iv) any product or service purchased or obtained through the Site; (v) any action taken in response to or as a result of any information available on the Site; (vi) any damage caused by loss of access to, deletion of, failure to store, failure to back up or alteration of any Member Content; or, (vii) any other matter relating to the Site. Your sole remedy for dissatisfaction with the Site is to stop using the Site.

Take down of Content shall be the sole remedy for Photo Subject Requesters, as provided in Section 2.

15. Indemnification

You agree to indemnify, defend, and hold Primary Care Progress and its subsidiaries, affiliates, officers, directors, agents, co-branders or other partners, employees and representatives, as well as suppliers involved with the Site, harmless from and against any and all claims, damages, losses, costs or expenses (including reasonable attorneys' fees) that arise directly or indirectly out of or from (a) your breach of these TOS, including any violation of the Rules of Conduct set forth at (b) any allegation that any User Content that you submit to Primary Care Progress infringes or otherwise violates the copyright, trade secret, trademark or other intellectual property or privacy rights of a third party and (c) your activities in connection with the Site. Primary Care Progress shall give you timely notice of and shall have the option to undertake and conduct the defense of any such Third Party Claim, if you are not diligently prosecuting such defense.

16. Other Information

The TOS constitute the entire agreement between you and Primary Care Progress and supersedes any prior agreements between you and Primary Care Progress. The TOS and the relationship between you and Primary Care Progress shall be governed by and construed in accordance with the laws of the State of Massachusetts without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the federal and state courts located within the county of Middlesex in the State of Massachusetts and any jurisdictional, venue or inconvenient forum objections to such courts. The failure of Primary Care Progress to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. If any provision of the TOS is found by a court of competent jurisdiction to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this TOS and shall not affect the validity and enforceability of any remaining provisions. The section titles in the TOS are for convenience only and have no legal or contractual effect. This TOS is not assignable, transferable or sublicensable by you except with our prior written consent. No waiver by either party of any breach or default hereunder shall be deemed a waiver of any preceding or subsequent breach of default.

Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights information: "The Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (916) 445-1254 or (800) 952-5210."